Shipping policy

PROCESSING TIME:



Once we receive your order, we might take up to 3 business days to process it and prepare it for shipment. Under unusual circumstances, we might take longer, if that’s the case, you will be notified.

 

SHIPPING TIMES:



North America: 3-4 business days after 24-48hs. processing time.



We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office we have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.



However, we always want to make sure you receive the order that you paid for so please contact us at CustomerService@UnboundCandles.com for any inquiry regarding your order status.





CUSTOMS AND IMPORT TAXES:



Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.